Get help and information about our platform
Portabl is a comprehensive platform designed to empower freelancers and independent professionals with seamless access to insurance, benefits, and support. Covering all aspects of health, wealth, work, and life, it caters to the unique needs of the modern workforce. With a variety of customised services, Portabl ensures individuals are well-equipped to succeed at every stage of their journey in a constantly evolving world.
In addition to its core offerings, Portabl features advanced tools for project management, team collaboration, and time tracking, helping you stay organised and productive.
You can get in touch with us by emailing hello@portabl.co. One of our team will get back to you as soon as possible.
Getting started with Portabl is simple and tailored to meet your needs. We provide flexible pricing plans that align with every phase of your freelance career whether you're just starting out, growing your skills, or scaling your business. Head over to the pricing section on our website at portabl.co to explore your options, choose the plan that suits your goals, and sign up.
We are currently focused on supporting professional, independent freelancers and self-employed. However, we are constantly expanding Portabl in line with the future of work trends, so please join our waitlist to hear when our memberships will be available to fresh cohorts.
After signing up for Portabl, you will receive an email prompting you to activate your account. Be sure to check your spam or junk folder in case the email was filtered there. If you still cannot locate the activation email, please reach out to us at hello@portabl.co, and we will gladly resend it to you.
The cost of a Portabl membership varies based on the package that best suit your need and goals as a freelancer. With flexible options available, you can choose a plan that aligns with your current stage, ensuring you receive the most value.
For Individuals & Small Teams:
For Businesses & Enterprises:
Enterprise – Ideal for companies with complex workflows, offering unlimited users, advanced integrations (Salesforce, SAP, Tableau, Power BI), admin controls, and 24/7 support.
Enterprise+ – Includes all Enterprise features, plus enhanced security (audit logs, SIEM, eDiscovery, encryption) and full platform integration for seamless onboarding.
All prices shown on our website and platform include any necessary VAT and/or IPT.
We accept payments via GoCardless, providing a secure and reliable payment method. All transactions will be processed in GBP (£). For alternative payment options, please contact us at hello@portabl.co.
Our bundles are groups of products we have collected to offer you the best price for all the policies or services included. We are constantly updating our range.
If there are any products you’d love to see in a bundle, feel free to let us know at hello@portabl.co
Products available to be purchased outside of a bundle can be found in the ‘Benefits’ section of your side menu. By selecting a product tile, you can access detailed information about the offer, including the exclusive discounts we have negotiated for our members. From this section, you can add items to your basket or complete your purchase seamlessly through our trusted partners.
Kindly note that some products may require a quote request prior to finalising your purchase.
Currently, our bundled products cannot be purchased individually. This is because the bundle is designed to offer the best possible value for these products. However, we are always working to improve Portabl. If you’d like to see individual products offered in the future, please let us know at hello@portabl.co
Once you have subscribed to Portabl, click "Log In" on our homepage to access your account. Enter your email address and password to proceed.
If you’ve forgotten your password, simply click on the ‘Forgot your password?’ button at our login screen. You can then enter your email and we’ll send you a link to reset your password.
To view your profile, first you need to login to your account. Once you’ve signed in, you can take the following steps.
Click the icon next to your name in the menu bar and select ‘Profile’. Here, you can view and edit your profile information, including your name, phone number, bio, and photo. You can also choose which email notifications you'd like to receive. Once you're satisfied with the changes, click ‘Save changes’ to update your profile.
To cancel your membership, click the icon next to your name in the menu bar and select "Wallet." Then, click the three dots under the action section and choose "Cancel Subscription." You’ll be prompted to choose your preferred cancellation date.
We believe in our service. If after your first year of membership you do not feel you have received the equivalent value from your total annual subscription just paid, then let us know and we will return your fee - with no quibbles!
To update your phone number, simply login to your dashboard and view your profile. You can then type your updated phone number in the ‘Phone number’ box. Click ‘Save changes and your details will be updated for you.
To log out of your Portabl account, click the icon next to your name at the bottom of the menu bar and then click ‘Log out’. This will log you out of your account.
he dashboard offers a customisable overview of essential tools to boost productivity and organisation. It includes my tasks for tracking upcoming, overdue, and completed tasks, and my to-dos for managing personal to-dos. The projects section allows you to view ongoing work, create new projects, and collaborate with team members. Other features include my calendar for managing schedules and deadlines, my notes for capturing quick thoughts and ideas and my connections for managing your professional network, tracking interactions, and collaborating on projects. The flexible layout lets you adjust the arrangement and functionality of widgets to suit your workflow and preferences.
After logging into your account, you can find your active subscriptions listed under my wallet in the menu bar. By clicking on each tile, you can view detailed information about the product, access your benefits, submit a claim, or review your policy documents.
To view your Wallet, first log in to your Portabl account. click the icon next to your name at the bottom of the menu bar and then click 'Wallet'.
The Wallet will show you the cost of your next pending payment, the cost of your last successful payment and a breakdown of all your subscription costs. Here you can also manage and cancel your subscriptions.
Once you have logged into your account, go to the Wallet tab in the menu to view your payment information. You’ll find a tile showing your most recent or upcoming payment. Click the three dots in the action section, select "View Payment," and then click the ‘Download Invoice’ button to download your latest invoice.
The claims process may vary between products, but we’ve added a ‘How to claim’ tab for each product you can make a claim for to help with this.
If you need to make a claim, simply login to your Dashboard and click on the tile of the product you need to claim under. Then click on the ‘How to claim’ tab to see more information.
If it’s possible to make a claim for a product you’ll see the ‘Make a claim’ button at the bottom of the product information tile. Clicking this may bring up a phone number you need to call to start your claim, or a form to fill out your details and allow us to get in touch with you.
Once you’ve purchased a product you’ll see this display on your Dashboard. If you click on the product tile you’ll then see more information about this product appear. You can then click the ‘Policy details’ tab to display any documents related to that policy and download these.
As independent workers ourselves, we understand that working solo often means missing out on the support system that comes with being a full-time employee. That’s why we’re building the Portabl Community, a space designed to bridge this gap. It’s a network of individuals like you, eager to share their challenges, valuable advice, and favorite aspects of independent work.
The Portabl Community also helps us shape the future of the platform based on your input. Whether it’s subsidised gym membership or monthly meetups, let us know: hello@portabl.co
With your Portabl membership you’ll also have access to the Portabl community. Our community is where we’ll share useful information, interesting thought pieces and allow you to introduce yourself to likeminded independents too. It’s also where you can find our knowledge base and blog.
Our community consists of a number of spaces, and each can be used for different topics. Our current spaces are:
